Frequently Asked Questions
Everything you need to know about our premium home collections.
What is the typical lead time for furniture orders?
As most of our pieces are handcrafted to order, standard delivery takes between 8 to 12 weeks. Custom bespoke items may require additional time depending on the complexity of the design.
Do you offer white-glove delivery services?
Yes, all Luxury Living Group orders include complimentary white-glove delivery. Our professional team will deliver, unpack, and assemble your furniture in the room of your choice, removing all packaging materials.
Can I request fabric or leather swatches before purchasing?
Absolutely. We encourage customers to order a curated sample kit. You can select up to five different textile or leather swatches through our website to ensure the texture and color perfectly match your interior.
What is your return policy for high-end furniture?
We offer a 14-day return window for standard items in original condition. Please note that custom-made, bespoke, or personalized orders are non-refundable once production has commenced.
Are your products covered by a warranty?
Every piece in our collection comes with a comprehensive 5-year structural warranty. This covers manufacturing defects in the frame and craftsmanship, ensuring your investment is protected.
Do you provide interior design consultation?
Yes, we offer complimentary virtual and in-person design consultations. Our expert designers can help with space planning, material selection, and styling to create a cohesive luxury aesthetic for your home.